Negotiation: Learn Top Techniques Online Certificate Course

Understand and learn to apply basic negotiation

Negotiation: Learn Top Techniques Online Certificate Course

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Study Courses on Negotiation, Understand and learn to apply basic negotiation

The Negotiation Skills Online Certificate course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

Our Negotiation Online courses will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

What will you learn with our Courses on Negotiation

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Negotiation Skills Online Course - Requirements

The Negotiation Skills Online Certificate Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Negotiation Skills Online course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Negotiation Skills Online Certificate Course - Outline

Module One - Getting Started

Module Two - Understanding Negotiation

In this module, we will take a look into the different types of negotiations, the three phases on negotiation, and skills of successful negotiation.

Types of Negotiation

  • Integrative negotiations
  • Distributive negotiations

The Three Phases of Negotiation

  • Exchanging information
  • Bargaining
  • Closing

Skills for Successful Negotiating

  • Effective speaking
  • Effective listening
  • A sense of humor
  • A positive attitude
  • Respect
  • Self-confidence
  • Emotional intelligence
  • Persistence
  • Patience
  • Creativity

Module Three - Getting Prepared

This part of the Negotiation Skills Online Certificate course discusses how to prepare for a negotiation. It helps you define goals, what you will settle for, and what you consider considerable.

Establishing You WATNA and BATNA

WATNA (Worst Alternative to a Negotiated Agreement) and BATNA (Best Alternative to a Negotiated Agreement) gives you a clear picture of what you are willing to accept and what concessions is any you are willing to give.

Identifying Your WAP

You should always keep the Walk Away Price (WAP) to yourself. This is because when the other party knows that you are willing to concede to a certain extent, then you are negotiating from a position of weakness.

Identifying your ZOPA

The Zone Of Possible Agreement (ZOPA) represents what both parties would consider an acceptable outcome. What you and your co-negotiator expect to pay and what you are willing to get are oftentimes just hopeful.

Personal Preparation

One way of ensuring the best outcome is to relieve some of the tensions. It can be done by reminding yourself that there is nothing to be afraid of. Some of the things you should remember during and before the negotiation include being:

  • Polite
  • Firm
  • Calm
  • Do not take things personally

Module Four - Laying the Groundwork

In this module, we will discuss another aspect of preparation. Laying the groundwork allows you to set the time and place, establishing a common ground, and creating a negotiating framework.

Setting the Time and Place

Being able to dictate the time and place for the negotiation gives you an upper hand even before it starts. To create a conducive environment, we will also take a look at some of the factors that can interfere with negotiations:

  • A noisy setting
  • Frequent interruptions
  • Crowded conditions
  • Lack of privacy

Establishing Common Ground

A great strategy for competing parties is to start discussing points that they agree and move to more contentious issues.

Creating a Negotiation Framework

Each side of the negotiating panel has its frame of reference based on experience, values, and goals. This can be a significant barrier to negotiation unless both sides agree to have a common framework.

The Negotiation Process

  • Preparation
  • Opening position
  • Bargaining
  • Movement
  • Closing

Module Five: Phase One – Exchanging Information

The first phase in a negotiation involves the exchange of information. In this module, we discuss how to control the flow of information, what, and when to reveal.

Getting Off on the Right Foot

Engaging in small talk is a great way of breaking the ice and sets the negotiation in a positive tone. During the introductions, it is important to remember that you do not get too informal. Remember that deviating too much from the professional route can be mistaken as being impolite to the other party.

What to Share

At the start of the negotiation, you mustn't give a detailed statement about your position on specific issues. This can place you at a disadvantage and can weaken your position at the bargaining table.

What to Keep to Yourself

Knowing what to keep to yourself can be tricky. You must strike a balance between being open to suggestions and withholding information that can give away your bargaining position prematurely.

Module Six: Phase Two – Bargaining

This represents the heart of the negotiation process. Bargaining is the term most associated with negotiation. In this module, we discuss what to expect during the start of bargaining and what to do during a pause. This module also contains some of the bargaining techniques used by experienced negotiators.  

What to Expect

  • Here we will discuss some of the things to expect during the bargaining process.
  • Do they typically start out with an unreasonable offer?
  • Do they try to rush the negotiation?
  • Do they try to frame the issues to their own advantage?

Techniques to Try

Some techniques can be perfect during negotiations in the street, but this simply wouldn't work with more sophisticated people. Below are some of the techniques we can use:

  • Prepare, prepare, prepare.
  • Pay attention to timing.
  • Leave behind your ego.
  • Ramp up your listening skills.

How to Break an Impasse

Impasses are defined as a situation in which no progress is possible, especially because of disagreement, a deadlock. When you find yourself in an impasse, here are a few tips on how to overcome it:

  • If the impasse involves money, change the terms: a larger deposit, a shorter pay period, etc.
  • Change a team member or team leader.
  • Agree on easy issues and save the more difficult issues for later.

Module Seven - About Mutual Gain

Negotiations often fail because people base success on their position rather than interests. For both parties to succeed, the focus should be based on their interests.

About Mutual Gain

For both parties to benefit, an atmosphere of respect should be created. Finding a compromise that helps parties meet at the center. Rather than pulling each other apart, parties work toward the center to find a win-win situation.

Creating a Mutual Gain Solution

  • Brainstorming to “expand the pie” by coming up with a range of options
  • Identifying shared values to help create options that will meet the interests of both parties

What Do I Want?

To identify what you want from the negotiation, begin by stating this positively.

What Do They Want?

Just like determining what you want, try to frame what the other party wants positively. Explore all angles to optimize all possibilities for mutual gain.

What Do We Want?

After identifying what you and the other party wants, try to look for areas where interests overlap. This can be the perfect starting point for establishing mutual ground.

Module Eight: Phase Three – Closing

Closing is the final phase of negotiations. This module discusses the different aspects of closing a negotiation.

Reaching Consensus

The consensus in a negotiation's point of view is the ability to find a substantive agreement on key issues. This does not mean that all parties are fully satisfied with the results. The consensus is finding an agreement that both parties can live with.

Building an Agreement

Building an agreement requires the ability to translate generalities into specifics.

Setting the Terms of the Agreement

Every detail of the terms of the agreement must be documented to avoid confusion in the future. This should contain the "how" factor. The" how" is the most important detail since it outlines the details of everything that is going to be in place.

Module Nine: Dealing with Difficult Issues

In this module, you will learn how to deal with people who take a less principle approach. Some of these people may even try to go around the rules, especially when those rules are unwritten.

Being Prepared for Environmental Tactics

The host of the negotiations will always have an advantage as they have control of the settings. When you find yourself in this situation, you must voice your concern if this makes you feel uncomfortable.

Dealing with Personal Attacks

A professional negotiator will focus on the issues and not personalities. Some people tend to focus on personalities when:

  • They may think that this type of behavior will give them an advantage in the negotiation.
  • They may see any disagreement with their position as a threat to their self-image.
  • They may feel that they are not being treated fairly or respectfully.

Controlling Your Emotions

Being able to control and recognize emotions is an element of "emotional intelligence." During a negotiation, especially in a heated one, it is important that you be able to control your emotions.

Deciding When It’s Time to Walk Away

Negotiations can go wrong, and even with the best intentions, you must be able to identify when its time to walk away. You should walk away when:

  • The other party makes you feel threatened or extremely uncomfortable.
  • The other party uses unfair tactics that make it impossible to have an equitable negotiation.

Module Ten: Negotiating Outside the Boardroom

Negotiations don't only take place in conference rooms. Sometimes these can also be done outside the confines of formal meeting places. Remember, part of planning for negotiation is selecting an appropriate place based on the nature and personalities of the people involved in the negotiation.

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

In this module, we will discuss how to negotiate on behalf of someone else. This includes determining your Walk Away Price (WAP) and the concessions and permission to make. You should also need to familiarize yourself with the issues and be ready to answer any questions during negotiation.

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Career Development Courses

Looking to move up the business ladder? One of the career development online courses available at Courses For Success will help you reach the stars!

Please Note: We have included reviews from our Personal Success Program as we provide this free program with every course.

Module One - Getting Started

Module Two - Understanding Negotiation

  • Types of negotiations
  • The three phases
  • Skills for successful negotiation

Module Three - Getting Prepared

  • Establishing your WATNA and BATNA
  • Identifying your WAP
  • Identifying your ZOPA
  • Personal preparation

Module Four - Laying the Groundwork

  • Setting the time and place
  • Establishing common ground
  • Creating a negotiation framework
  • The negotiation process

Module Five - Phase One - Exchanging Information

  • Getting off on the right foot
  • What to share
  • What to keep to yourself

Module Six - Phase Two - Bargaining

  • What to expect
  • Techniques to try
  • How to break an impasse

Module Seven - About Mutual Gain

  • Three ways to see your options
  • About mutual gain
  • Creating a mutual gain solution
  • What do I want?
  • What do they want?
  • What do we want?

Module Eight - Phase Three - Closing

  • Reaching consensus
  • Building an agreement
  • Setting the terms of the agreement

Module Nine - Dealing with Difficult Issues

  • Being prepared for environmental tactics
  • Dealing with personal attacks
  • Controlling your emotions
  • Deciding when it's time to walk away

Module Ten - Negotiating Outside the Boardroom

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

 

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
53%
4 star
29%
3 star
12%
2 star
5%
1 star
2%
(1555)
Average rating 4 out of 5 stars

27 September 2020 04:15:22 PM

Amazing

25 September 2020 04:32:47 PM

Excellent

25 September 2020 04:26:45 PM

Very good

24 September 2020 02:45:59 PM

yes it was good.

24 September 2020 11:15:04 AM

so far am happy with this course

23 September 2020 12:37:33 AM

Good course. I can tell it is going to help me in the long run.

22 September 2020 04:43:02 PM

Thanks for course it is very helpful. I really like this. It is can use any time in my life.

8 September 2020 06:50:22 PM

has been a pleasure to do this course. Has really motivated me to go though with my dreams and succeed in what i always wanted to do, so far the course has helped me in looking at life in a positive way and look after myself.

8 September 2020 11:50:53 AM

Loved this so much!

4 September 2020 06:10:35 AM

I enjoyed the course!

2 September 2020 02:51:56 PM

I really enjoyed this portion of the course, it has provided me with some motivational information and also a path forward.

29 August 2020 08:39:47 PM

Very good motivation, and like a lot of things in life it seems like the simple things we take for granted are the ones that will change us for the better.
I will certainly watch this several times and follow the advice, the information in this course is priceless.

25 August 2020 12:46:01 AM

This course will help me with my personal and career growth and success.

24 August 2020 12:21:24 AM

Thanks

18 August 2020 09:54:11 AM

This is a great course to be able to get in the right mindset for the goal you are trying to achieve! Would recommend this course to anyone!

14 August 2020 12:03:37 PM

Very helpful tools to develop oneself. Course material relevant to this module.

13 August 2020 04:41:29 PM

VERY MOTIVATING

11 August 2020 04:30:20 PM

Thank you

10 August 2020 01:00:36 AM

great course structure and easy to understand

8 August 2020 03:42:00 AM

Excellent motivating exciting and based on my previous studies. I know I am in the right place to grow.

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Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

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You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

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If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
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You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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About this Course

Study Courses on Negotiation, Understand and learn to apply basic negotiation

The Negotiation Skills Online Certificate course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

Our Negotiation Online courses will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

What will you learn with our Courses on Negotiation

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Negotiation Skills Online Course - Requirements

The Negotiation Skills Online Certificate Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Negotiation Skills Online course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Negotiation Skills Online Certificate Course - Outline

Module One - Getting Started

Module Two - Understanding Negotiation

In this module, we will take a look into the different types of negotiations, the three phases on negotiation, and skills of successful negotiation.

Types of Negotiation

  • Integrative negotiations
  • Distributive negotiations

The Three Phases of Negotiation

  • Exchanging information
  • Bargaining
  • Closing

Skills for Successful Negotiating

  • Effective speaking
  • Effective listening
  • A sense of humor
  • A positive attitude
  • Respect
  • Self-confidence
  • Emotional intelligence
  • Persistence
  • Patience
  • Creativity

Module Three - Getting Prepared

This part of the Negotiation Skills Online Certificate course discusses how to prepare for a negotiation. It helps you define goals, what you will settle for, and what you consider considerable.

Establishing You WATNA and BATNA

WATNA (Worst Alternative to a Negotiated Agreement) and BATNA (Best Alternative to a Negotiated Agreement) gives you a clear picture of what you are willing to accept and what concessions is any you are willing to give.

Identifying Your WAP

You should always keep the Walk Away Price (WAP) to yourself. This is because when the other party knows that you are willing to concede to a certain extent, then you are negotiating from a position of weakness.

Identifying your ZOPA

The Zone Of Possible Agreement (ZOPA) represents what both parties would consider an acceptable outcome. What you and your co-negotiator expect to pay and what you are willing to get are oftentimes just hopeful.

Personal Preparation

One way of ensuring the best outcome is to relieve some of the tensions. It can be done by reminding yourself that there is nothing to be afraid of. Some of the things you should remember during and before the negotiation include being:

  • Polite
  • Firm
  • Calm
  • Do not take things personally

Module Four - Laying the Groundwork

In this module, we will discuss another aspect of preparation. Laying the groundwork allows you to set the time and place, establishing a common ground, and creating a negotiating framework.

Setting the Time and Place

Being able to dictate the time and place for the negotiation gives you an upper hand even before it starts. To create a conducive environment, we will also take a look at some of the factors that can interfere with negotiations:

  • A noisy setting
  • Frequent interruptions
  • Crowded conditions
  • Lack of privacy

Establishing Common Ground

A great strategy for competing parties is to start discussing points that they agree and move to more contentious issues.

Creating a Negotiation Framework

Each side of the negotiating panel has its frame of reference based on experience, values, and goals. This can be a significant barrier to negotiation unless both sides agree to have a common framework.

The Negotiation Process

  • Preparation
  • Opening position
  • Bargaining
  • Movement
  • Closing

Module Five: Phase One – Exchanging Information

The first phase in a negotiation involves the exchange of information. In this module, we discuss how to control the flow of information, what, and when to reveal.

Getting Off on the Right Foot

Engaging in small talk is a great way of breaking the ice and sets the negotiation in a positive tone. During the introductions, it is important to remember that you do not get too informal. Remember that deviating too much from the professional route can be mistaken as being impolite to the other party.

What to Share

At the start of the negotiation, you mustn't give a detailed statement about your position on specific issues. This can place you at a disadvantage and can weaken your position at the bargaining table.

What to Keep to Yourself

Knowing what to keep to yourself can be tricky. You must strike a balance between being open to suggestions and withholding information that can give away your bargaining position prematurely.

Module Six: Phase Two – Bargaining

This represents the heart of the negotiation process. Bargaining is the term most associated with negotiation. In this module, we discuss what to expect during the start of bargaining and what to do during a pause. This module also contains some of the bargaining techniques used by experienced negotiators.  

What to Expect

  • Here we will discuss some of the things to expect during the bargaining process.
  • Do they typically start out with an unreasonable offer?
  • Do they try to rush the negotiation?
  • Do they try to frame the issues to their own advantage?

Techniques to Try

Some techniques can be perfect during negotiations in the street, but this simply wouldn't work with more sophisticated people. Below are some of the techniques we can use:

  • Prepare, prepare, prepare.
  • Pay attention to timing.
  • Leave behind your ego.
  • Ramp up your listening skills.

How to Break an Impasse

Impasses are defined as a situation in which no progress is possible, especially because of disagreement, a deadlock. When you find yourself in an impasse, here are a few tips on how to overcome it:

  • If the impasse involves money, change the terms: a larger deposit, a shorter pay period, etc.
  • Change a team member or team leader.
  • Agree on easy issues and save the more difficult issues for later.

Module Seven - About Mutual Gain

Negotiations often fail because people base success on their position rather than interests. For both parties to succeed, the focus should be based on their interests.

About Mutual Gain

For both parties to benefit, an atmosphere of respect should be created. Finding a compromise that helps parties meet at the center. Rather than pulling each other apart, parties work toward the center to find a win-win situation.

Creating a Mutual Gain Solution

  • Brainstorming to “expand the pie” by coming up with a range of options
  • Identifying shared values to help create options that will meet the interests of both parties

What Do I Want?

To identify what you want from the negotiation, begin by stating this positively.

What Do They Want?

Just like determining what you want, try to frame what the other party wants positively. Explore all angles to optimize all possibilities for mutual gain.

What Do We Want?

After identifying what you and the other party wants, try to look for areas where interests overlap. This can be the perfect starting point for establishing mutual ground.

Module Eight: Phase Three – Closing

Closing is the final phase of negotiations. This module discusses the different aspects of closing a negotiation.

Reaching Consensus

The consensus in a negotiation's point of view is the ability to find a substantive agreement on key issues. This does not mean that all parties are fully satisfied with the results. The consensus is finding an agreement that both parties can live with.

Building an Agreement

Building an agreement requires the ability to translate generalities into specifics.

Setting the Terms of the Agreement

Every detail of the terms of the agreement must be documented to avoid confusion in the future. This should contain the "how" factor. The" how" is the most important detail since it outlines the details of everything that is going to be in place.

Module Nine: Dealing with Difficult Issues

In this module, you will learn how to deal with people who take a less principle approach. Some of these people may even try to go around the rules, especially when those rules are unwritten.

Being Prepared for Environmental Tactics

The host of the negotiations will always have an advantage as they have control of the settings. When you find yourself in this situation, you must voice your concern if this makes you feel uncomfortable.

Dealing with Personal Attacks

A professional negotiator will focus on the issues and not personalities. Some people tend to focus on personalities when:

  • They may think that this type of behavior will give them an advantage in the negotiation.
  • They may see any disagreement with their position as a threat to their self-image.
  • They may feel that they are not being treated fairly or respectfully.

Controlling Your Emotions

Being able to control and recognize emotions is an element of "emotional intelligence." During a negotiation, especially in a heated one, it is important that you be able to control your emotions.

Deciding When It’s Time to Walk Away

Negotiations can go wrong, and even with the best intentions, you must be able to identify when its time to walk away. You should walk away when:

  • The other party makes you feel threatened or extremely uncomfortable.
  • The other party uses unfair tactics that make it impossible to have an equitable negotiation.

Module Ten: Negotiating Outside the Boardroom

Negotiations don't only take place in conference rooms. Sometimes these can also be done outside the confines of formal meeting places. Remember, part of planning for negotiation is selecting an appropriate place based on the nature and personalities of the people involved in the negotiation.

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

In this module, we will discuss how to negotiate on behalf of someone else. This includes determining your Walk Away Price (WAP) and the concessions and permission to make. You should also need to familiarize yourself with the issues and be ready to answer any questions during negotiation.

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Career Development Courses

Looking to move up the business ladder? One of the career development online courses available at Courses For Success will help you reach the stars!

Please Note: We have included reviews from our Personal Success Program as we provide this free program with every course.

Module One - Getting Started

Module Two - Understanding Negotiation

  • Types of negotiations
  • The three phases
  • Skills for successful negotiation

Module Three - Getting Prepared

  • Establishing your WATNA and BATNA
  • Identifying your WAP
  • Identifying your ZOPA
  • Personal preparation

Module Four - Laying the Groundwork

  • Setting the time and place
  • Establishing common ground
  • Creating a negotiation framework
  • The negotiation process

Module Five - Phase One - Exchanging Information

  • Getting off on the right foot
  • What to share
  • What to keep to yourself

Module Six - Phase Two - Bargaining

  • What to expect
  • Techniques to try
  • How to break an impasse

Module Seven - About Mutual Gain

  • Three ways to see your options
  • About mutual gain
  • Creating a mutual gain solution
  • What do I want?
  • What do they want?
  • What do we want?

Module Eight - Phase Three - Closing

  • Reaching consensus
  • Building an agreement
  • Setting the terms of the agreement

Module Nine - Dealing with Difficult Issues

  • Being prepared for environmental tactics
  • Dealing with personal attacks
  • Controlling your emotions
  • Deciding when it's time to walk away

Module Ten - Negotiating Outside the Boardroom

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

 

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(1555)
Average rating 4 out of 5 stars
5 star
53%
4 star
29%
3 star
12%
2 star
5%
1 star
2%

27 September 2020 04:15:22 PM

Amazing

25 September 2020 04:32:47 PM

Excellent

25 September 2020 04:26:45 PM

Very good

24 September 2020 02:45:59 PM

yes it was good.

24 September 2020 11:15:04 AM

so far am happy with this course

23 September 2020 12:37:33 AM

Good course. I can tell it is going to help me in the long run.

22 September 2020 04:43:02 PM

Thanks for course it is very helpful. I really like this. It is can use any time in my life.

8 September 2020 06:50:22 PM

has been a pleasure to do this course. Has really motivated me to go though with my dreams and succeed in what i always wanted to do, so far the course has helped me in looking at life in a positive way and look after myself.

8 September 2020 11:50:53 AM

Loved this so much!

4 September 2020 06:10:35 AM

I enjoyed the course!

2 September 2020 02:51:56 PM

I really enjoyed this portion of the course, it has provided me with some motivational information and also a path forward.

29 August 2020 08:39:47 PM

Very good motivation, and like a lot of things in life it seems like the simple things we take for granted are the ones that will change us for the better.
I will certainly watch this several times and follow the advice, the information in this course is priceless.

25 August 2020 12:46:01 AM

This course will help me with my personal and career growth and success.

24 August 2020 12:21:24 AM

Thanks

18 August 2020 09:54:11 AM

This is a great course to be able to get in the right mindset for the goal you are trying to achieve! Would recommend this course to anyone!

14 August 2020 12:03:37 PM

Very helpful tools to develop oneself. Course material relevant to this module.

13 August 2020 04:41:29 PM

VERY MOTIVATING

11 August 2020 04:30:20 PM

Thank you

10 August 2020 01:00:36 AM

great course structure and easy to understand

8 August 2020 03:42:00 AM

Excellent motivating exciting and based on my previous studies. I know I am in the right place to grow.

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Delivery Method

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
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Course Summary

Course ID: 020NEGSKIL
Delivery Mode: Online
Access: Unlimited Lifetime
Time: Self paced
Duration: 6 Hours
Assessments: Yes (multiple choice)
Qualification: Certificate

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